Municipal service
Check acceptance rules, price and whether ashes are returned.
Pet loss help in Japan
What to do when your pet dies in Japan
You do not have to decide everything immediately. First keep the body cool, then check local rules and compare cremation services before booking.
1. The first three steps
- Move the body to a cool, quiet place and place a pet sheet or towel underneath.
- Wrap cold packs in a towel and place them near the abdomen. Replace them as they warm.
- Decide whether you want the ashes returned, then compare municipal and private options before booking.
2. How to keep the body cool
Gently arrange the body without forcing the eyes or mouth closed. Fluid may appear after death, so use towels or pet sheets and change them when needed. In warm weather, cool the room and contact a service early.
3. Municipal procedures
Rules differ by municipality. If your dog was registered, contact your municipality about the required notification. Ask whether municipal collection or cremation returns ashes; some services do not. Check the official local page before applying.
4. Cremation choices and costs
Group cremation
Usually not suitable when you want individual ashes returned.
Individual cremation
Confirm return of ashes and whether attendance or bone-picking is included.
Mobile cremation
Confirm the service area, suitable location, travel charges and total price.
5. Compare pet funeral services
PR — These are existing partner services. Availability, language support and the final price depend on your area and plan. Ask for the total before booking.
ペット葬儀110番
PR
A matching service for checking available funeral providers after sharing your area and preferred farewell method.
Check before booking
Check the official service →- Service area and available cremation method
- Return of ashes and attendance conditions
- Travel, night-time, urn and other additional charges
ペット火葬ハピネス
PR
Offers several cremation and farewell plans. Service area and plan conditions must be confirmed before booking.
Check before booking
Check the official service →- Service area and available cremation method
- Return of ashes and attendance conditions
- Travel, night-time, urn and other additional charges
ジャパン動物メモリアル社
PR
Primarily a mobile cremation service in Tokyo, Kanagawa, Chiba and Saitama. Confirm the municipality and travel conditions.
Check before booking
Check the official service →- Service area and available cremation method
- Return of ashes and attendance conditions
- Travel, night-time, urn and other additional charges
6. Frequently asked questions
My pet died at night. Must I choose a cremation service now?
No. First cool and prepare the body. You can compare services the next morning unless the room is warm or the condition requires faster action.
Will a municipal service return the ashes?
It depends on the municipality. Some group processing services do not return ashes, so check before applying.
What is the main difference between group and individual cremation?
Group cremation is performed with other pets and is generally not suitable for individual ash return. Choose individual cremation if return of ashes matters to you.
Can flowers, food or toys be cremated together?
Rules vary by facility and material. Ask the chosen provider what and how much is allowed.
7. Guidance by animal
8. Find help by region
Linked providers, local pages and public offices may operate only in Japanese. This site does not guarantee support in your language.